Privacy Policy

Last updated: 21 July 2026

Pharmacy Weight Loss Harrogate | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Harrogate collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Harrogate is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Harrogate and across the UK. As a data controller, we are responsible for the personal information you provide to us.

2. What Data We Collect

We collect information necessary to provide safe and effective pharmacy services. This may include:

• Full name, date of birth, and contact details (email address, phone number, and postal address)
• Medical history, current medications, weight, and health questionnaire responses
• Payment and billing information processed securely via our payment provider
• Prescription and consultation records
• Device and browsing data when you visit our website (see Cookies section)

3. How We Use Your Data

Your personal data is used for the following purposes:

• To assess your suitability for weight loss treatments and issue appropriate prescriptions
• To process and dispatch your orders — approved orders are typically dispatched within 1 working day of pharmacist approval
• To communicate with you regarding your treatment, orders, and follow-up care
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To maintain accurate medical and dispensing records
• To improve our services and ensure patient safety

We process your data on the legal bases of contract performance, legal obligation, and — where applicable — your explicit consent for the processing of special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand site traffic and usage patterns
• Functional cookies: Remember your preferences to enhance your experience

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data With Third Parties

We do not sell or rent your personal data. We may share your information only in the following limited circumstances:

• Healthcare providers: Where clinically necessary, relevant health information may be shared with your GP or other treating clinicians
• Delivery partners: Your name and delivery address are shared with our courier service solely to fulfil your order
• Payment processors: Billing details are handled securely by our authorised payment provider
• Regulatory bodies: We may be required to share data with the GPhC, NHS, or law enforcement where legally obligated to do so

All third parties we work with are contractually required to handle your data securely and in compliance with UK GDPR.

6. Data Retention

We retain patient and prescription records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment data is retained only as long as necessary for legal and accounting purposes.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted servers based within the UK.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You may also have the right to restrict or object to certain types of processing. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests as promptly as possible.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Harrogate
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009