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Terms of Service

Last updated: 21 July 2026

Terms of Service - Pharmacy Weight Loss Harrogate

Pharmacy Weight Loss Harrogate
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Harrogate is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and prescription medication services to patients in Harrogate and the surrounding areas of the United Kingdom. We operate in full compliance with GPhC standards and UK pharmacy law.

2. Eligibility

To use our services, you must:

We reserve the right to decline any consultation or order where we determine that treatment is not clinically appropriate for the patient.

3. Prescriptions and Consultations

All prescription medications are issued only following a thorough online consultation reviewed by a qualified, registered prescriber. A valid prescription must be in place before any prescription-only medicine (POM) is dispensed.

It is your responsibility to provide accurate and complete medical information during the consultation. Providing false or misleading information may result in harm and will invalidate any obligation on our part to fulfil your order.

Our pharmacist retains the right to refuse or withhold a prescription at their professional discretion, in the interests of patient safety.

4. Payment

Full payment is required at the time of placing your order. All prices are displayed in pounds sterling (GBP) and include VAT where applicable. We accept major debit and credit cards via our secure payment provider.

Payment does not guarantee that a prescription will be issued. If our prescribing team determines that treatment is not appropriate for you, you will receive a full refund within 5–10 working days.

5. Delivery

Once your consultation has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Deliveries are made via a tracked courier service to your confirmed UK address.

Delivery times may be affected by factors outside our control, including adverse weather conditions or carrier delays. We are not liable for delays caused by third-party courier services.

It is your responsibility to ensure that someone is available to receive the delivery or that a suitable safe location is provided. We cannot redeliver controlled or refrigerated medicines to an unattended address.

6. Cancellations and Refunds

You may cancel your order before a prescription has been issued and your medication dispatched. To request a cancellation, please contact us as soon as possible by email or telephone.

Once a prescription has been issued and medication has been dispensed or dispatched, we are unable to offer a refund under pharmacy regulation and medicines legislation, as dispensed medicines cannot be returned to stock.

Refunds for declined consultations will be processed within 5–10 working days of the decision being communicated to you.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. It should not be used as a substitute for professional medical consultation, diagnosis, or treatment.

Always inform your GP or primary care provider of any medication prescribed through our service. If you experience any adverse effects, stop taking the medication and seek medical attention immediately.

8. Privacy and Data

We handle all personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data will only be used to facilitate your care and will never be sold to third parties.

We aim to respond to all data-related enquiries within 48 hours. For our full Privacy Policy, please visit our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Harrogate via the contact details provided on our website. We are committed to resolving any concerns promptly and professionally.